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Resuming massage therapy activities

A word from the Réseau

~ Last update : August 3, 2020 ~

The Québec government has announced that the therapeutic care sector, in which massage therapy, kinesitherapy, and orthotherapy have been included, will be able to resume operations on June 1, 2020, throughout the Province of Québec. However, the return to work must be done according to the guidelines of the Institut National de la Santé publique du Québec (National Institute of Public Health of Québec (INSPQ), the Québec government, and the CNESST. In addition, the Réseau has joined with several other associations to produce a protocol of health standards adapted to massage therapy that will enable implementation of the new industry standards, in light of the COVID-19 pandemic. We invite you to consult all the documents and tools on this page in order to prepare yourself well.

Visit the Frequently Asked Questions at the bottom of the page for answers to the most frequently asked questions. We regularly update the information there. 

Mandatory mask in enclosed public places

Following the announcement that wearing masks in enclosed public spaces is mandatory, the Réseau received several questions from members. The Réseau has therefore contacted public health officials to clarify the new directive for massage therapists.

We finally received a response from Public Health. The government decree applies to any clientele present in “any place that welcomes the public,” including private professional offices in a private residence. This means that your clients must wear the mask or face covering when they show up for their appointment.

In addition, Public Health has informed us that clients must wear the mask or face covering at all times, except for the duration of massages that require it. This represents a significant change for those who had decided to make it optional for their clients to wear the mask or face covering following the announcement of changes to the INSPQ interim recommendations. The government decree, as long as it is in force, prevails over interim recommendations.

When can my clients remove their mask or face covering?

The Public Health Department of the Ministry of Health and Social Services confirmed that the mask could be removed for the duration of the massage that required it. The mask or face covering can be removed when:

  • you massage the face;
  • the client is lying on his stomach.

We encourage you to continue to exercise your professional judgment to determine if the mask or face covering needs to be removed during certain maneuvers.

Who can be exempt from wearing the mask or face covering?

Some people are not required to wear the mask or face covering, such as:

  • « children under the age of 12. However, wearing a mask or face covering is recommended for children between 2 and 11 years of age. It is not recommended for those under age 2;
  • people whose particular medical condition prevents them from wearing a mask or face covering:
    • people who are unable to put it on or take it off by themselves due to a physical disability,
    • people with facial deformities,
    • peoples who, due to cognitive impairment, an intellectual disability, an autism spectrum disorder, an addiction problem or a severe mental health problem, are unable to understand the requirement or for whom wearing a mask or face covering causes significant disorganization or distress,
    • people who have a severe skin condition on the face or ears that is significantly aggravated by wearing a mask or face covering. »*

« In addition, people with a chronic condition, including cardiovascular diseases and lung diseases, are not exempted from wearing a mask or face covering. Whenever possible, they should use a procedure mask, since it offers better protection against the virus. »*

To read the full information regarding the wearing of masks or face coverings required in enclosed public places, we invite you to visit the website of the government of Quebec.

*Source: Wearing a mask or a face covering in public settings in the context of the COVID-19 pandemic, government’s website

Protocol for health standards in massage therapy

INSPQ interim recommendations

CNESST guides


Hygiene and asepsis training

Hygiene and asepsis training for the massage therapy sector is now available on the Soins personnels Québec website. This 105-minute training presented by a microbiologist is offered free of charge until June 30 by the sector committee. This training will allow massage therapists to develop their knowledge base in these concepts, which will be essential to the resumption of activities.

Hygiene and safety training in massage therapy clinics (in French only)


List of protective equipment suppliers

The Réseau is sharing a list of protective equipment suppliers who are able to provide you with equipment such as procedural masks, visors, protective gowns, Plexiglas, etc. To place an order, you must contact the suppliers directly.

There are other equipment suppliers on the market. The Réseau continues to communicate with various companies to ensure that members have the inventory they require to practice. If you purchase products from other suppliers, we encourage you to follow these recommendations and ensure that supplies are approved by Health Canada.

The Soins personnels Québec sector committee has also created a guide of essential suppliers (in French only) that we invite you to consult as needed.

Distribution MA

Epiquebec can provide you with equipment such as surgical masks, protective gowns, visors, or disinfection products. You can order them on their transactional website, and pay by credit card. Delivery times are 2 to 7 days, depending on the region.

Epiquebec has provided us with a promotional code for our members that offers a 5% discount. The code is RMPQ-052020, and it will be applied when paying for the products in your shopping cart.

No delivery charges for pickup at the warehouse. Allow approximately 10$ for delivery in the Montreal area and 25$ for delivery outside of the greater Montreal area.


Premiers Soins Haute-Gatineau Inc.

Premiers Soins Haute-Gatineau Inc. is a company that specializes in first aid training, but also in the sale of protective equipment.

The company has a large inventory of procedure masks, disinfectants and other protective equipment. In order to develop a relationship of trust with its clientele, it offers you a free consulting service adapted to your reality and your needs. The company also donates part of its profiles to associations in the Gatineau region.

Members of the Réseau do not pay delivery charges on their order with the promotional code PSHG. To order, click here.


You don’t need to open an account for the first order. A $15 delivery fee applies. To reserve the desired quantities, the company is asking that you make your reservation now, using a pre-payment, because stocks are flying off the shelves.

You’ll find procedural masks, hydroalcoholic gel (70% +), visors, and gowns. To order, you can contact Polymed by phone at 514-737-2524 or by email at

See product list and current offers below. Click on the images to read the content.

Protech Allergies

Protech Allergies is a Quebec company that provides high-quality protective mattress covers.

In the context of the pandemic, it also offers the possibility of obtaining FDA-certified procedure masks. To order masks, click here.

Bouclier collectif

Bouclier collectif showcases an interesting Québec platform created by a group of Québec manufacturers. It allows you to streamline your search and carry out a global order by avoiding multiple delivery costs. It’s

An online store with all the protection items you need to resume your business:

  • Non medical masks, visors, and protective screens;
  • Sanitary products and cleaning stations;
  • Display and distancing products; you’ll find everything you need.

Managers of this platform can also refer you, via a personalized service. For any special requests or useful information about their products, please contact Evelyne Beauchesne at 819-336-6746.

Consolidation promotion

As part of our association, you will be able to benefit from the following promo code: RMPQ to get 10% off your order.

Online shop at the


Mikadan is a company that provides equipment for healthcare professionals and specializes in meeting the needs of self-employed massage therapists or small teams.

Orders can be placed by phone or via the internet. Many products are available in small sizes at very affordable prices. People living in the Québec City area can take advantage of the contactless door-to-door selection service, which avoids delivery costs. For outside customers, delivery services are provided by Canada Post, Dicom, or Canpar, based on their rates.

You’ll find all the products for your clinic right here.


Serico offers the purchase of Plexiglas and distancing stickers for your clinics.

You can order directly from their website at


The cultural development company of Saint-Casimir Artéfact urbain, Deveau 3D from St-Marc-des-Carrière and makers from Québec City and Montreal have joined forces to build a relay production line to produce visors in accordance with Health Canada’s recommendations.

It is possible to get visors on a unit basis or in batches. Use the promotional code masso10 for 10% off when paying for your order at


The company Atra3D provides visors, respiratory mask ties, and hand-free door openers.

Réseau members can save $2 on the purchase of a visor with the RMPQ promotional code applicable when validating the order. Just click here for a link that will automatically apply the promo code. You will find all the other products on their website at

For government and financial assistance as well as additional information on COVID-19, you can always check out our information update web page.

Frequently ask questions

Consult the FAQ