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Information and measures for COVID-19

A word from the Réseau

~ Last update : April 14, 2021 15:00pm ~

Maintenance of services

Massage therapy, kinesitherapy and orthotherapy services are being maintained, regardless of the alert level.

Curfew details

According to the official government decree issued at the end of the day on January 8 and information available on the government website, massage therapy, kinesitherapy and orthotherapy activities are not prohibited after the curfew. In addition, the public health department confirmed by email that massage therapy, kinesitherapy and orthotherapy services could continue to be offered after 8:00 pm. However, the government relies on the professional judgment of health care providers to minimize travel after 8:00 p.m. We therefore recommend that you adjust your schedule, if possible, to respect the curfew.

As stated on the government’s website, “between 8 p.m. and 5 a.m. Quebecers must not leave their homes except in cases that justify travel.” Persons outside their place of residence will be required to provide legitimate evidence. If you need to travel after 8:00 p.m. for work, you can download your membership card or letter of confirmation for member in good standing to show that you are a professional providing health care. You will find these documents in your member space in “My Account”. The government has also made available to employers a form for you to fill out that you can download here (automatic download – Word document in French only).

Clients who travel after 8:00 p.m. could also have to justify their presence outside their home to the authorities. An appointment confirmation, an insurance receipt or an invoice (including the client’s name, time and date of the appointment) could be acceptable as legitimate evidence. It is the police that will determine the validity of proof presented by a person who is out of the home between 8:00 p.m. and 5:00 a.m. As a result, the Réseau cannot guarantee that evidence provided to law enforcement authorities will be reliably accepted.

Travel documents
The Réseau has created additional documents for those who need to travel during curfew hours. The documents are available on the home page of the member’s space.

We are privileged to have been included in health care services under the current situation. We would like to reiterate the importance of being prudent and responsible and contributing positively to the public health measures put in place by the government. We also remind you to continue to rigorously apply the health measures for Private Practice Therapeutic Care.

If you have any questions related to this announcement, we invite you to contact us by email at, by chat or by phone at 1-800-461-1312 ext. 1420.

The Réseau team thanks you for your trust and collaboration!

Wearing of the procedure mask by the client

Until now, clients have had the option of wearing a face cover or procedure mask during the massage. As of January 27, 2021, the Institut national de santé publique du Québec (INSPQ) has made changes to the interim recommendations for therapeutic care sector in private practice (in French only). It now states that “when the client receives care, it is recommended that the client also wear a quality medical (procedure) mask, given his proximity to the worker for an extended period of time”*. The preferred procedure masks are those that meet the American Society of Testing and Materials (ASTM) F2100 compliance criteria. To ensure mask compliance, it is recommended that the client be provided with a procedure mask upon arrival.

*Free translation by the Réseau

Massage Therapy in Level 4 - Maximum Alert

Health and professional services in private practice may remain open for services that require an individual’s presence. Massage therapy is therefore still permitted. We remind you that massage therapy, kinesitherapy or orthotherapy must always be carried out in compliance with the interim recommendations of public health, the CNESST guide and the protocol of health standards.


Can I receive my clients if my clinic is located in my home?
Yes, the ministère de la Santé et des Services sociaux has confirmed that massages from a private practice located in the home are permitted.
Can I go to my clients’ homes?
The ministère de la Santé et des Services sociaux has confirmed that massages in the client’s home are permitted.
Can I continue to work in a spa?
Yes, massage therapy is maintained even if the spas and saunas are closed.
Can I continue to work in a gym or recreation center (e.g. yoga studio)?
Massage therapy is maintained in the red zones. However, we invite you to check with your owner regarding the accessibility of your local.


If you have any further questions, we invite you to contact us by phone at 1-800-461-1312 ext. 1420, by email at or by chat. You can also contact us through our Facebook page and join the private group reserved exclusively for our members.


As the situation is changing rapidly, we invite you to regularly consult the government website for the most up-to-date information. You can consult the links below to find out which tier is associated with your region.

Progressive regional alert and intervention system (COVID-19)
Map of COVID-19 alert levels by region

Self-isolation instructions to follow

The Réseau team regularly receives questions related to the self-isolation instructions to be followed. As a therapist, you must take the necessary steps if you have symptoms of COVID-19, are awaiting testing or have been in contact with a probable or confirmed case of COVID-19.
Since isolation instructions may vary depending on the epidemiological investigation carried out by public health, we invite you to follow the recommendations issued by the person following up on your file or to communicate directly with the COVID line at 1 877 644-4545.


You can also use the COVID-19 Symptom Self-Assessment Tool to get a recommendation on how to proceed or consult the self-isolation instructions.


With the arrival of the variants, the Institut national de santé publique du Québec has issued a new rapid advisory on management “options de gestion des cas de variants du SRAS-CoV-2 sous surveillance rehaussée et de leurs contacts dans la communauté” which you can view right here (in French only).

Protocol for health standards in massage therapy

INSPQ interim recommendations

CNESST guides

Client statement


List of protective equipment suppliers

Frequently ask questions

Consult the FAQ