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The Réseau offers a free Webinar-Training program for all massage therapists. These online conferences are an effective and flexible way to inform therapists about issues surrounding their practice. The objective is primarily to support them by enabling them to acquire the tools necessary for the implementation of better professional practices. The webinars are also put online after their broadcast in order to be accessible to those who were unable to listen to them.

Increase your credibility with the power of words

As a massage therapist, we are often good with our hands, but perhaps less with our words. And that’s normal, because we don’t spend a lot of time on marketing and business management during massage therapy training.

The Réseau presented a webinar in collaboration with Hélène Douville, success accelerator at DCA Consulting Group, on the power of words. This webinar was meant to give you tools to increase your credibility with your customers and grow your business.

Webinaire_pouvoir des mots

After completing this training, you should be able to:

  • Identify what makes you, your colleagues and your employees credible;
  • Explain the difference between customer service and customer experience;
  • Understand the impact and strength of words in a relational context.

The webinar will soon be available offline for members of the Réseau des massothérapeutes professionnels du Québec exclusively.

*Please note that the webinar is presented in French only. 

Hélène Douville

Our guest speaker is a success accelerator at DCA Consulting Group, a company she founded 22 years ago. She is also the author of 2 bestsellers including Doublez vos ventes et assumez votre succès and Expérience client, soyez le coup de cœur de vos clients! Her corporate training is customized to each business area.

As a corporate trainer, coach and speaker, Hélène has the talent to make her clients grow very quickly. Both concrete and strategic, she likes to set the record straight, loves to interact with her audience and has an amazing sense of humour.

She can’t wait to talk to you and answer your questions!