Member and insurer access
Find a therapist
The Network of professional massage therapists of Quebec brings together more than 7,500 massage therapists
The disciplinary committee’s role is to monitor the professional practice of the members in order to fulfill one of the aspects of their mission: protecting the public. It ensures that the behaviour of our members is flawless and that their deeds and actions respect the Code of Ethics.
The disciplinary committee is composed of :
The role of the disciplinary prefect is to control the professional ethics of its members. He holds both an audit role, during the implementation of procedures for professional inspections, and an investigator or prosecutor role, during the processing of complaints from the public. In case of derogation from the Code of Ethics, the prefect will report disciplinary offenses to the disciplinary committee.
The person who holds this position is a member of the Réseau appointed by the Board of Directors. The Réseau provides a variety of measures to maintain at all times the independence of the disciplinary prefect in the exercise of its functions.
Each year, a professional inspection committee is formed to validate the professional ethics and deontology of the therapists by making scheduled visits to their workplaces. These inspections are intended to monitor the professional practice of members of the Réseau to assure the public of their absolute professionalism.
This committee consists of the disciplinary prefect and members named by the Board of Directors. Inspectors or authorized members help the committee for its inspections. Targeted therapists are required to receive a visit from an inspector.
Public complaints lodged with the Réseau are submitted to the disciplinary prefect, who is responsible for processing them. If the prefect considers that a claim is admissible, he will then initiate the inquiry process and will inform the member against whom the complaint was made. Once the inquiry is complete, depending on the nature of the complaint and the results of the inquiry, the disciplinary prefect can choose either to settle the case through conciliation between the parties, or to submit it to the disciplinary committee, which will examine it and then make a decision.
If a member is found to have violated the provisions of the code of ethics or any general regulations, the disciplinary committee will impose disciplinary measures, which may include: paying a fine, mandatory refresher training or courses, limited suspension, or permanent removal.
Disciplinary decisions made by the prefect and the discipline committee are kept confidential under the Private Sector Privacy Act.