Professional inspections

Our advisory inspectors have been members in good standing of the association for at least 2 years and have been rigorously selected. Among other things, they have successfully completed basic training in massage therapy, have a minimum of 1,000 hours of training and practice massage therapy in accordance with the association’s requirements.

In the context of professional inspections, the association wants to support its members in their practice as well as offer them recommendations for professional best practices. The goal is to inspect 5% of regular members each year to make sure members’ practices are compliant.

Process

Certain elements of the code of ethics are checked, including the following:

• Files are kept properly;
• Receipts are issued appropriately;
• Clients’ privacy is respected;
• Confidentiality is respected;
• The workspace is clean;
• And many other aspects surrounding professional ethics.

Steps in an online inspection

1. The member completes both questionnaires within 30 calendar days after receipt of the inspection notice and attaches the documents required by the inspection committee.
2. The advisory inspector analyzes the file and completes an assessment report.
3. The result of the inspection is sent to the member.

Steps in an inspection of your workspace

1. A time slot is submitted to the member for the visit to their workspace.
2. The member completes both questionnaires within 30 calendar days after receipt of the inspection notice and attaches the documents required by the inspection committee.
3. The advisory inspector completes an assessment report on the aspects addressed during the meeting.
4. The result of the inspection is sent to the member.

After a professional inspection, members whose professional practice was compliant will receive a certificate of professional ethics compliance that they can display in their workspace.

When an advisory inspector notices a failure to uphold the code of ethics as part of an analysis, they can send the file to the professional inspection committee, who can then make recommendations to the therapist with an inspection report to allow them to correct their file. In case of serious shortcomings, the advisory inspector can submit the file to the disciplinary committee in order to undertake an audit process.

Failing a professional inspection

If the advisory inspector notices one or more non-compliant elements in your inspection file, it will be analyzed by the PIC. After the PIC’s analysis, you will receive the assessment report containing inspection notes.

In the event that you need to make changes to your practices, the assessment report and a letter of recommendation will be sent to you with a deadline to send us the requested information. The advisory inspector assigned to your file may contact you to clarify certain elements.